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2764679 - DB4: SAP system startup error - Error starting sapstartsrv job. rc = 5 (ScStatus_Internal)

Symptom

An SAP instance does not start. The corresponding joblog shows the following error:

SAPcontrol_WaitforServiceStarted: RunPaseRedirectIO() Failed            
StartInstance: Error starting sapstartsrv job. rc = 5 (ScStatus_Internal),
check instance manually.                                              
O4STRSTP: Starting instance <nn> of system <SID> on host <hostname> failed.
Where <SID> is the system ID, <nn> is the instance number and <hostname> is the hostname of the SAP instance


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Environment

SAP on IBM i

Keywords

RunPaseRedirectIO, ScStatus_Internal, startsap, rc = 5, Error starting sapstartsrv job , KBA , BC-OP-AS4 , IBM AS/400 , Problem

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