SAP Knowledge Base Article - Preview

2764615 - "The client and server cannot communicate, because they do not possess a common algorithm" error occurs when refreshing a Webi document.

Symptom

  • A Webi document is created that connects to SQL Server.
  • When the Webi document is refreshed, the following error is returned:

"The following database error occurred: [Microsoft SQL Server Native Client 11.0] : SSL Provider: The client and server cannot communicate, because they do not possess a common algorithm. For information about this error, please refer to SAP Knowledge Base Article 2054721 on the SAP Support Portal. (IES 10901) (Error: INF )"
Previously this error did not occur when refreshing the Webi documents.


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Environment

  • SAP BusinessObjects Business Intelligence Platform BI4.2 SP05 - The customer was on this version, but an error that is similar to this would occur on all versions of BI4.x
  • SQL Server 2012

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

SAP BusionessObjects Business Intelligence Platform, BI4.2, BI, BI42, 4.2, 42, BI4.1, BI41 4.1, 41, TLS, transport layer security, SQL Server, TLS 1.1, TLS 1.2, TLS 1.0, TSL1.1, TLS1.2, TLS1.0, algorithm, SSL Provider: The client and server cannot communicate, because they do not possess a common algorithm , KBA , BI-RA-WBI , Web Intelligence , Problem

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