SAP Knowledge Base Article - Preview

2764573 - Approval preview is not loaded in UI5 Shopping Carts

Symptom

  • The user tries to display the approval preview from the UI5 shopping cart overview screen but the loading icon keeps spinning, the data is not loaded.
    2019-03-05_16-38-12.png
  • If the user tries to display the agents from the item details, the approval preview is not loaded and the message "no data" is displayed. 

  • The runtime Error OBJECTS_NOT_CHAR in CONVERSION_EXIT_TIMLO_OUTPUT for json format requests is thrown. 

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Environment

  • SAP Supplier Relationship Management (SRM) 7.0 and higher
  • SAP enhancement package for SAP Supplier Relationship Management

Product

SAP Supplier Relationship Management 7.0 ; SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP Supplier Relationship Management all versions

Keywords

EBP, gateway, approval preview, looping, loading icon, data not loading, Genehmigungsprozessübersicht , KBA , SRM-UIA-SHP-ID , SRM Usability Add-On Item Details , SRM-UIA-SHP-WFL , SRM Usability Add-On Workflow , OPU-BSE-SDE , Gateway SAP Data Enablement , How To

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