SAP Knowledge Base Article - Preview

2764367 - SAP Marketing - Email sent from Trigger Campaign not filled with Attributes from Source Interaction

Symptom

An email sent from a trigger based campaign does not only contain attribute values from the trigger interaction. The email is filled with attribute values coming from different interactions, not restricted to the trigger interaction.
email wrong.jpg

It is expected that the email is filled with attributes from the source interaction only.
email correct.jpg


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Environment

SAP Marketing Cloud Edition
SAP Marketing On-Premise from Release 1709

Product

SAP Hybris Marketing 1709 ; SAP MARKETING 1909 ; SAP Marketing 1809 ; SAP S/4HANA CLOUD 1911 ; SAP S/4HANA Cloud 1802 ; SAP S/4HANA Cloud 1805 ; SAP S/4HANA Cloud 1808 ; SAP S/4HANA Cloud 1902 ; SAP S/4HANA Cloud 1905 ; SAP S/4HANA Cloud 1908

Keywords

Trigger Based Campaign, Email, Personalization, All Interactions, 
Segmentation Configuration, Segmentation Profile, Segmentation Object, Key Fields, CUAN_INTERACTION, Interaction Key Triggerbasierte Kamoagne, E-Mail, Personalisierung, Alle Interaktionen
Segmentierungskonfiguration, Segmentierungsprofil, Segmentierungsobject, Schlüssel, Schlüsselfeld, Interaktionsschlüssel , KBA , CEC-MKT-CPG-EXE , Campaign execution , CEC-MKT-SEG , Segmentation , CEC-MKT-MEM , Campaign Content Management , How To

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