SAP Knowledge Base Article - Preview

2762709 - Identity Authentication Service activation link does not work in Internet Explorer


You received a user activation email for your Identity Authentication Service tenant, but after opening it you got the error in Internet Explorer:

"Identity provider cannot process the response due to wrong configuration. Contact your system administrator."



  • Internet Explorer
  • SAP Cloud Platform Identity Authentication


SAP Cloud Platform Identity Authentication all versions


[Enter your Keywords here...] , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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