SAP Knowledge Base Article - Preview

2762675 - Connection via SAP Cloud Connector (SCC) does not work - "Permission denied: no further information: <IPaddress>:8080"

Symptom

Connection between an on-premise system and SAP WebIDE on SAP Cloud Platform is not working via SAP Cloud Connector (SCC). In SAP Cloud Connector log file (ljs_trace.log) the following entries are logged with DEBUG and ERROR severity levels:

#DEBUG#com.sap.core.connectivity.tunnel.client.AbstractClient#Start Level Event Dispatcher# #Connecting to address connectivitynotification.hana.ondemand.com/<IPaddress>:443 using proxy /<IPaddress>:8080. Proxy user is |
#INFO#com.sap.scc.rt#Start Level Event Dispatcher# #User during startup starting Tunnel account:///<subaccount> for account DEV - SCP - shared - <subaccount> in region hana.ondemand.com|
#ERROR#com.sap.core.connectivity.tunnel.client.notification.NotificationClient#notification-client-18-1# #Unable to handshake with notification server connectivitynotification.hana.ondemand.com/<IPaddress>:443
io.netty.channel.AbstractChannel$AnnotatedSocketException: Permission denied: no further information: /<IPaddress>:8080
at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method)
at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:733)
at io.netty.channel.socket.nio.NioSocketChannel.doFinishConnect(NioSocketChannel.java:325)
at io.netty.channel.nio.AbstractNioChannel$AbstractNioUnsafe.finishConnect(AbstractNioChannel.java:340)
at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:633)
at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:580)
at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:497)
at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:459)
at io.netty.util.concurrent.SingleThreadEventExecutor$5.run(SingleThreadEventExecutor.java:884)
at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30)
at java.lang.Thread.run(Thread.java:805)
Caused by: java.net.SocketException: Permission denied: no further information
... 11 more|
#WARN#com.sap.scc.config#Start Level Event Dispatcher# #Could not open tunnel account:///<subaccount> to cloud. Service Channels stay closed.|


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Environment

SAP Cloud Connector

Product

SAP Cloud Platform 1.0 ; SAP Cloud Platform Connectivity 2.0

Keywords

Permission denied, no further information, 8080, connectivitynotification.hana.ondemand.com, Could not open tunnel account, Service Channels stay closed, SAP WebIDE, SCC, SAP Cloud Platform, , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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