SAP Knowledge Base Article - Preview

2761130 - How to increase the number of max hits when searching standard responses in IC E-mail.

Symptom

By standard, the MAX_HITS when search standard responses of IC Email in view CRMCMP_EMAIL/MailAdvSearchView is defaulted to 100. When more than 100 results found, you will see following message "More than 100 results found. Refine search criteria or change settings". This KBA will introduce how to increase the value of MAX_HITS.
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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-IC-CHA-EMA , E-Mail Integration , CA-WUI , WebClient UI , How To

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