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2761091 - Full Database Encryption fails with Error 632 - SAP ASE

Symptom

Full Database Encryption on SAP ASE 16.0 fails with Error 632.

For example, via isql -

1> use master
2> go
1> alter database ABC encrypt with DEK
2> go

Corresponding errors in the ASE log -

00:0008:00000:00201:2018/10/08 09:31:25.26 server The encryption of database 'ABC' has started.
00:0003:00000:00269:2018/10/08 09:37:10.90 server Error: 632, Severity: 20, State: 2
00:0003:00000:00269:2018/10/08 09:37:10.90 server Attempt to move memory with an incorrect length of -36335. Maximum allowed length is 16384.
00:0003:00000:00269:2018/10/08 09:37:10.90 server DB Encryption Worker: The encryption of the pages failed. Please contact SAP Technical Support for assistance.

The corresponding stacktrace for the failing spid includes the functions: memmove_error(), ea_bufencrypt(), bufawrite(), ea_encrypt_decrypt_pages()


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Environment

  • SAP Adaptive Server Enterprise 16.0
  • SAP Adaptive Server Enterprise 16.0 for Business Suite

Keywords

encryption, database, 632, memmove , KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , How To

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