SAP Knowledge Base Article - Preview

2761019 - Cannot upload GIF files in Content Studio App

Symptom

Virus scan failed error message returns when trying to use or upload a GIF file in the Content Studio App


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Environment

SAP Hybris Marketing Cloud – SAP Marketing Cloud

Product

SAP S/4HANA Cloud 1902

Keywords

image, animated file, email, mail template , KBA , CEC-MKT-MEM , Campaign Content Management , CEC-MKT-CPG , Campaign , Problem

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