SAP Knowledge Base Article - Preview

2757688 - Archiving recordings based on N of days in SAP Contact Center

Symptom

Business would like to know if there is a standard functionality of SAP Contact Center (CCtr) for archiving/backuping up recordings based on a time period


Read more...

Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, recordings, backup , KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.