SAP Knowledge Base Article - Preview

2756842 - An internal server error occurred in the Data Acquisition Service in SAP Analytics Cloud

Symptom

The following error occurs when an import data connection is created in SAP Analytics Cloud (SAC):

  • An internal server error occurred in the Data Acquisition Service

This error is also seen in the Chrome Development tools Network tab:

  • {"result":"{\"status\":\"ERROR\",\"errors\":[{\"code\":\"ERROR_CONNECT_TO_BPC\",\"rawError\":\"There is no SAP Cloud Connector (SCC) connected to your subaccount. Requested  opening of a tunnel for subaccount \\\"ab1cd2d34\\\" and default SCC location ID, that is, empty string or simply not configured. Check the configuration on SCC and cloud side.\",\"params\":[]}],\"httpStatus\":503}"}


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Environment

  • SAP Analytics Cloud

Product

SAP Analytics Cloud 1.0 ; SAP BW/4HANA 1.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, HCC, CC , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

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