SAP Knowledge Base Article - Preview

2755763 - '500 Internal Server Error' when activating automatic incident creation in Solman_Setup System Monitoring

Symptom

  • You are configuring automatic incident for alerts in solman_setup system monitoring
  • During the creation of incident variants we get the following error 
  • Configuring incident when alerting creation you get NON_EXISTENCE_ASPECT in ST22

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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

500, timeout, NON_EXISTENCE_ASPECT, CL_AI_CRM_IM_CATE_HELP , KBA , SV-SMG-SUP , Service Desk / Incident Management , CRM-IC-EMS-CAT , Categories , SV-SMG-MON-ALR-CFG , Alert / Metric Configuration , Problem

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