SAP Knowledge Base Article - Preview

2755620 - Excel (xlsx) documents exported from Web Intelligence get corrupted

Symptom

  • Opening an Excel XLSX document exported from Web Intelligence HTML viewer returns the error: "We found a problem with some content in '<DOCUMENT_NAME>.xlsx'. Do you want us to try to recover as much as we can? If you trust the source of this workbook, click Yes"

  • Clicking on Yes returns another error: "Excel cannot open the file '<DOCUMENT_NAME>.xlsx' because the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file".

  • Trying to decompress the XLSX file returns an error "Unexpected end of archive" (WinRar) or  The Compressed (zipped) Folder '<File Name>' is invalid (Windows Explorer).

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Environment

  • SAP BusinessObjects Business Intelligence Platform  4.2.x 
  • Apache HTTP Server 2.4

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

Corrupted XLSX, Web Intelligence, WebI , Export , KBA , BI-RA-WBI , Web Intelligence , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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