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2752456 - Error "Failed to change cluster key. Reason: Database Access Failure. (FWB 00089)." encountered when changing the cluster key after changing CMS Database

Symptom

After copied the CMS database from SQL Server to HANA using the function Copy data from another Data Source in CCM on the first node of the cluster environment, and then updated the CMS database was successful, but when updated the CMS database on the second node of cluster, in the step of entering cluster key, got The cluster key is incorrect error message, but the same cluster key can pass on the first node.

Then tried to change the cluster key in CCM on the first node, got error message Failed to change cluster key. Reason: Database Access Failure. (FWB 00089).


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Environment

  • SAP BusnessObjects Business Intelligence Platform (BI) 4.2 SP6 Patch1
  • Microsoft Windows Server 2012

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

FWB 00089 Database Access Failure cluster key incorrect change , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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