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2746900 - Error: Unknown exception in database thread (FWB 00087) causing CMS shutdown

Symptom

  • Intermittently, the Central Management Server (CMS) will shut down and generate the following exception in the OS level logs (Event Viewer / /var/log/messages):
    CMS is unstable and will shut down immediately. Reason: Unknown exception in database thread (FWB 00087)

  • In the CMS logs, the following was seen:
    (DB2Statement.cpp:202) ExecDirect: SQL: SELECT ObjectID, Version, LastModifyTime, CRC, SI_CRYPTOGRAPHIC_KEY, Properties FROM CMS_InfoObjects7 WHERE ObjectID IN (<ID>) ORDER BY ObjectID
    SResourceSource::LoadString 50293
    SResourceSource::LoadString Unknown exception in database thread
    SResourceSource::LoadString 33007
    SResourceSource::LoadString CMS is unstable and will shut down immediately. Reason: %1 (FWB 00087)


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2
  • Windows
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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