SAP Knowledge Base Article - Preview

2741396 - SAP Communication Panel in Google Chrome’s Application Mode

Symptom

Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.

  • SAP Contact Center’s Communication Panel is a solely browser-based UI.
  • By default, the Communication Panel opens in a standard tabbed browser session.
  • As an alternative, the user can use the Communication Panel in a frameless standalone window
  • by using Google Chrome’s Application Mode - as if it were a native application on a computer.


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Environment

SAP Contact Center 7.0 (Feature Pack 13 onwards)

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, Communication Panel, browser, frameless, Chrome, IE , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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