SAP Knowledge Base Article - Preview

2739129 - Error "Cannot get CPU information from SAPOSCol webservice" due to Internal error

Symptom

The following error might appear when executing the step Check Configuration in managed systems configuration,

The command CpuStat has been executed to validate that the OS command console is operational. This command failed to execute. 
Command result:Cannot get CPU information from SAPOSCol webservice:com.sap.smd.agent.plugin.connectors.webservice.WebServiceInvocationException: internal error.


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Environment

  • SAP Solution Manager 7.2
  • SAP Host Agent 

Product

SAP Solution Manager 7.2

Keywords

CpuStat,getCpuConsumption,failed with HTTP internal error, , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , SV-SMG-DIA-APP-OSD , OS & DB Analysis , BC-CCM-HAG , Host Agent , Problem

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