SAP Knowledge Base Article - Preview

2736471 - User cannot be created or synchronized because another object with the same name already exists

Symptom

  • A user cannot be created, imported or synchronized in BI Platform
  • Error seen is "Could not commit object '<username>' of type 'User' because another object with the same name already exists under object 'Users'. (FWB 00026)"
  • The existing user is not visible from CMC -> Users and Groups
  • Searching in query builder shows the user under either CI_InfoObjects, or CI_AppObjects, but not under CI_SystemObjects


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • SAP BusinessObjects Enterprise XI 3.1

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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