SAP Knowledge Base Article - Preview

2733461 - End user see "Page not found" error after customizing the display information as KBA 2731830

Symptom

After customizing displayed information of content area as KBA  2731830 , Administrator is able to see the content, but end user will fail to do so with following error:

"Page not found. Refresh the page or try again later. If the problem persists, contact your Portal administrator for assistance."1.PNG

In defaultTrace, the following error will be shown:
************
NavigationService.redirect: recieved exception when calling to redirectors with url pcd:portal_content/xxxxxxx (null result is returned from redirect)
[EXCEPTION]
com.sapportals.portal.pcd.gl.PermissionControlException: Access denied (Object(s): portal_content/xxxxxxx)
at com.sapportals.portal.pcd.gl.PcdPersContext.filteredLookup(PcdPersContext.java:792)
at com.sapportals.portal.pcd.gl.PcdPersContext.deepFilteredLookup(PcdPersContext.java:619)
at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:489)
at com.sapportals.portal.pcd.gl.PcdProxyContext.recursiveLookup(PcdProxyContext.java:2086)
at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookupLink(PcdProxyContext.java:2189)
at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookup(PcdProxyContext.java:2125)
at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1843)
************


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Environment

  • SAP NetWeaver
  • SAP Enterprise Portal

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5

Keywords

Page not found. Refresh the page or try again later. If the problem persists, contact your Portal administrator for assistance. PermissionControlException, Access denied, pcd, filteredLookup, NavigationService, Page not found, permission, portal, SAP netweaver, no content message , KBA , EP-PIN-NAV , Navigation , Problem

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