SAP Knowledge Base Article - Preview

2732286 - SuccessFactors tenant is missing when creating a support incident - SAP ONE Support Launchpad

Symptom

  • Tenant is missing when creating a support incident
  • Some tenants are missing
  • Where did my company's tenants go?
  • Cannot find the SuccessFactors tenants
  • Not all tenants are available in the system list
  • Why are my tenants no longer available when creating support incidents?
  • How to contact SAP to report a missing tenant when creating a support ticket

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Environment

Product

SAP SuccessFactors Employee Central Payroll all versions ; SAP SuccessFactors Employee Central Payroll, third-party data integration tool all versions ; SAP SuccessFactors Employee Central integration to SAP Business Suite all versions ; SAP SuccessFactors Extended Enterprise Content Management by OpenText, cloud edition all versions ; SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors HCM Suite, integration for SAP ERP all versions ; SAP SuccessFactors Learning Marketplace all versions ; SAP SuccessFactors Learning all versions ; SAP SuccessFactors Mobile all versions ; SAP SuccessFactors Onboarding all versions ; SAP SuccessFactors Recruiting all versions ; SAP SuccessFactors Workforce Analytics all versions ; integration add-on for SAP ERP HCM and SAP SuccessFactors HCM Suite all versions

Keywords

KBA , XX-SER-SAPSMP-TEN , SAP Support Portal - Sytem Data Cloud Tenants , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

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