SAP Knowledge Base Article - Preview

2731367 - One specific topic in a Digital Boardroom cannot be refreshed manually in SAP Analytics Cloud (SAC)


  • One specific topic can load the data successfully when it is opened the first time.
  • When trying to refresh this topic manually, it fails.
  • In Chrome console log, the error below shows:
    error - 400 - Bad Request -  sap.fpa.ui.infra.service.AjaxHelper
    Cannot get server metadata
    refresh - Cannot read property 'getSystemDescription' of null
    Code: 0 Text: Cannot read property 'getSystemDescription' of null



  • SAP Analytics Cloud 2018.21.3


SAP Analytics Cloud 1.0 ; SAP NetWeaver 7.4


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predicitive , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.