SAP Knowledge Base Article - Preview

2727182 - Solution Manager cannot connect to Diagnostics Agent on Hana database server - Solution Manager 7.2

Symptom

  • When the Diagnostics Agent is started connections from the Solution Manager to the SAP Hana database fail
  • When the Diagnostics Agent is stopped connections from the Solution Manager to the SAP Hana database are working
  • The connection issues only happen on the Solution Manager host, other hosts can connect to the SAP Hana database server
  • When the Diagnostics Agent is started telnet from the Solution Manager host to the SAP Hana SQL port fails

 


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Environment

  • Solution Manager 7.2 (on Windows)
  • Sap Hana

Product

SAP HANA, platform edition 2.0

Keywords

blocking ports smd smda , KBA , HAN-DB , SAP HANA Database , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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