SAP Knowledge Base Article - Preview

2724396 - Unable to find actions of a CRM document in RSPPFPROCESS/SPPFP

Symptom

In tcode SPPFP that runs report RSPPFPROCESS, we cannot find a single action for a specific CRM document ID. But actions exist in table PPFTTRIGG.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

SPPFP, RSPPFPROCESS, PPFTTRIGG , KBA , CRM-BF-ACI , Actions/Output Determination , Problem

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