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2723689 - Crystal Reports 2008 is crashing with error "Crystal Reports has stopped working" while launching

Symptom

  • Crystal Reports 2008 is crashing after a successful installation.
  • Displayed error message is "Crystal Reports has stopped working" and details are showing always "crw32.exe" as the unloadable application.
  • The behavior is the same for the following versions: CR 2008 from SP 2 to SP 7.

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Environment

  • SAP BusinessObjects Enterprise XI 3.1
  • Crystal Reports 2008

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

crystal, crash, 2008, cr, install, crw32, exe, error, start, launch , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

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