SAP Knowledge Base Article - Preview

2723188 - CDT would not finish loading and UI displays "Waiting..."

Symptom

  • Launching the SAP Communication Desktop (CDT) would not complete the loading
  • UI stays in "Waiting..." and the loading wheel keeps spinning

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, not loading, CDT , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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