SAP Knowledge Base Article - Preview

2721890 - Error "Loading shared object failed. First tried to load library libodbcHDB.so and failed because of error: [libodbcHDB.so: cannot open shared object file: No such file or directory]"

Symptom

  • Central Management Server (CMS) fails to start after starting Server Intelligence Agent (SIA)
  • When logging into Central Management Console (CMC) receive error 'Account information not recognized: Could not reach CMS 'Server_Name:6400'. The CMS on machine 'Server_Name' was stopped due to a critical error. (FWM 20031)
  • Receive error 'Could not log on to CMS (STU00152)'
  • After running the script cmsdbsetup.sh receive below error:

Error: Failed to get cluster name. (STU00165)
Error description: Loading shared object failed. First tried to load library libodbcHDB.so and failed because of error: [libodbcHDB.so: cannot open shared object file: No such file or directory]. Second tried to load library liblibodbcHDB.so and failed because of error: [liblibodbcHDB.so: cannot open shared object file: No such file or directory]


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Environment

  • SAP BusinessObjects Business Intelligence platform (BI) 4.x
  • Linux Operating System
  • Unix Operating System
  • HANA Database

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

libodbcHDB.so, HANA DB, FWM 20031, environment variable, STU00152, STU00165, Loading shared object failed, 4.2, 4.1, Unix, Linux, LIBPATH, LD_LIBRARY_PATH , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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