SAP Knowledge Base Article - Preview

2721875 - Outbound MTD calls are disconnected immediately

Symptom

  • Outbound calls using MTD mode are disconnected
  • PBX/Gateway sends the error: SIP/2.0 488 Not Acceptable Here

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

cut noise MRS fail hear bad record network call center agent codec, g711, g729, PSTN , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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