SAP Knowledge Base Article - Preview

2721757 - What information to collect for SAP Support if the CMS is crashing

Symptom

  •  It has been identified that the Central Management Server (CMS) is crashing, and steps are required on what to do next.

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Windows
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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