SAP Knowledge Base Article - Preview

2720477 - How to access the HEC Service Request tile or application - SAP ONE Support Launchpad

Symptom

  • Unable to access the HEC Service Request application in Launchpad for HANA Enterprise Cloud (HEC)
  • Authorizations required for HEC Service Requests tool
  • Authorization error trying to access cloud Service Requests tile for HEC
  • New authorizations for HEC users
  • How to create or dipsplay service requests for HEC 
  • HEC Service Request tile is greyed out

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Environment

Keywords

service messages , Display Service Requests , Create Service Requests , Create Billable Service Requests , , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , Problem

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