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2720038 - Server Intelligence Agent fails to start Central Management Server automatically after server reboot

Symptom

  • Server Intelligence Agent (SIA) fails to start Central Management Server automatically after server reboot, have to start CMS manually later every time.
  • In Application Event Viewer, could see below error occurs after server reboot: Server Intelligence Agent: server <hostname>.CentralManagementServer is considered failed because it has stopped 5 time(s) within 60 minute(s). Please restart this server.

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Environment

  • SAP BusinessObjects Business Intelligence platform 4.0 / 4.1 / 4.2 / 4.x
  • Windows Server OS
  • Server Intelligence Agent (SIA)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

windows, reboot, SIA, fails, not start, restart, services, dependencies , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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