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2719909 - Tendering RFQ Emails not sent when E-Mail for Automatic Inbound Handling maintained for SAP Transporation Management

Symptom

  • SAP Transportation Management where Automatic Tendering maintained to send RFQ to Carriers via E-mail. 
  • In customizing (transaction SPRO) under SAP Transportation Management > Transportation Management > Freight Order Management > Tendering > Define General Settings for Tendering in Dialog Structure 03 - E-mail and SMS Content, the field General Settings > E-Mail Address for Automatic Inbound Handling is maintained. 
  • RFQ E-mails are not sent out to Carriers. 
  • Enhanced error logging for tendering is activated via checkpoint group "/SCMTMS/TEND_LOG" as described in SAP Note 1874890 and the /SCMTMS/APPLOG entry displays error: "User * does not exist" (Message class:01 number:124).

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Environment

  • SAP Transportation Management 9.x
  • SAP Transportation Management embedded in S/4HANA 1709

Product

SAP S/4HANA 1709 ; SAP Transportation Management 9.0 ; SAP Transportation Management 9.1 ; SAP Transportation Management 9.2 ; SAP Transportation Management 9.3 ; SAP Transportation Management 9.4 ; SAP Transportation Management 9.5

Keywords

email, Request for Quotation, , KBA , TM-FRM-FRT , Freight Tendering , Problem

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