SAP Knowledge Base Article - Preview

2719610 - Unable to use Buttons for Renaming and Deleting Attachments in ASK HR

Symptom

When an employee has created a ticket with attachments in ask HR, he/she is unable to edit or delete this same attachment although you can see 2 buttons that would claim the opposite

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"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“


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Environment

Employee Central – Service Center

Product

SAP SuccessFactors Employee Central Service Center all versions

Keywords

ECSC, Ask HR, Attachment, Edit, Rename, Delete, Remove, Ask HR v2, Buttons,c4c Employee Central Service Center , KBA , LOD-SF-EC-SRV , EC Service Center , Problem

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