SAP Knowledge Base Article - Preview

2718755 - Unable to retrieve the external data with HTTP 502 error when uploading the model - SAP Analytics Cloud (SAC)

Symptom

When uploading the model, sometimes it works but sometimes the following error message occurs when uploading the model.

  • Unable to retrieve the external data due to: ... sap.fpa.services.resource.dm ... (HTTP 502) ... Unable to open connection to backend system ...

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Environment

  • SAP Analytics Cloud 2018.19.3

Product

SAP Analytics Cloud 1.0 ; SAP BW/4HANA 1.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, refresh, upload ,update, schedule , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

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