SAP Knowledge Base Article - Preview

2716395 - Error Message 'Call has been picked up by another agent, locked or completed' occurs on execution of a call list

Symptom

  • Error message is triggered on execution of a call list
  • Message No: 000

    call list error.PNG

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

CRM_IC_APPL_UI_CLM, 000 , KBA , CRM-IC-CAL , Call List Execution and Maintenance , Problem

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