SAP Knowledge Base Article - Preview

2715050 - Fiori iView tile error 'Sorry, you're not authorized to use this app any longer' after it is copied to another location or transported

Symptom

  • You are using Fiori Launchpad on Enterprise Portal (FLP@EP) along with iView based Tiles
  • After an iView Object is moved within the PCD or Transported, the hash code is changed (e.g: EP-XXXXXXXXXX-iView Tile title;  XXXXXXXXXX represents the hash code). The Hashcode is visible in the URL e.g:
    http://<host>:<port>/irj/portal/fiori#EP-XXXXXXXXXX-iView Tile title
  • This may lead to undesirable consequences, for example end user Favourite Tiles based on this iView now no longer work
  • The end user will receive an error message Could not open app. Please try again later. or Sorry, you're not authorized to use this app any longer
    auth-error.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP NetWeaver Application Server for Java 7.31 and higher releases
  • FLP@EP

Product

SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

favourite, favourites, favorite, favorites, hashcode, hash, code, #, error, security, exception, iviews, bookmark, bookmarks, navigation, navigations, error, errors, iview, iviews, pcd, portal, content, directory, ffp, fiori, framework, page, fiori, launchpad, enterprise, portal, ep, flp , KBA , EP-PIN-NAV-FFP , Fiori Framework Page , EP-PIN-NAV , Navigation , EP-PIN-AI , Application Integration , EP-PIN-PRT , Portal Runtime , Problem

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