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2713197 - An error occurs in Maintenance Planner during a Plan from S/4HANA 1709 to S/4HANA 1809

Symptom

  • An error occurs in Maintenance Planner during a plan for a system from SAP S/4HANA 1709 to SAP S/4HANA 1809
  • The error message is similar to :
    Browser Name: Chrome
    Browser UserAgent: <browser info>
    User :<user name> ( S-User )
    Navigation Steps :
     1: MP Application Load
     2: Explore Systems
     3: Click System :<SID>
     4: plan
     5: Plan Step: Define Change
     6: Update Options for system :<SID>
     7: Back Page
     8: Plan for SAP S/4HANA
     9: s4Hana Step: Overview
     10: s4Hana: Select Backend System
     11: Explore Systems
     12: Click System :<SID>
    13: plan
     14: Plan Step: Define Change
     15: Update Options for system :<SID>
     16: Selected Update/Install Options for system <SID>[ABAP] :Plan a Conversion to SAP S/4HANA
    17: Selected Update/Install Options for system <SID>[ABAP] :SAP S/4HANA 1809
     18: Selected stack :Initial Shipment Stack
     19: System Plan Update Confirm
     20: Update Options for system :<SID>
     21: Transaction Id: 1000558018
     22: System Plan Step: selected_files
     23: SelectFiles OSDB :
     24: SAP KERNEL 7.73 64-BIT UNICODE
     25: SAP HOST AGENT 7.21
     26: SAP IGS 7.53 27: SOFTWARE UPDATE MANAGER 1.0
    Action id: 11
    Request URL : https://apps.support.sap.com:/sap...... <removed> ..../services?call_from=os_db
    Request Post XML : <mnp:request action="getStackFiles" trans_name="" sub_action="" navigation ="" xmlns:mnp="http://xml.sap.com/2012/01/mnp"><mnp:entity call_for="download_stack_xml" sessionid="<session ID"><mnp:entity id="<SID>[ABAP]" type="TS" label="<SID>[ABAP]"><mnp:entity id="NT_X64" type="OS" label="Windows on x64 64bit"><mnp:entity id="HDB" type="DB" label="SAP HANA database"><mnp:entity id="73554900100200007950" type="SCV" label="SAP KERNEL 7.73 64-BIT UNICODE"></mnp:entity></mnp:entity><mnp:entity id="67838200100200018473" type="SCV" label="SAP HOST AGENT 7.21"></mnp:entity><mnp:entity id="73554900100200007401" type="SCV" label="SAP IGS 7.53"></mnp:entity><mnp:entity id="01200314690200013676" type="SCV" label="SOFTWARE UPDATE MANAGER 1.0"></mnp:entity></mnp:entity></mnp:entity></mnp:entity></mnp:request>
    Response Code : 500
    Response XML : <HTML><HEAD>
    <TITLE>500 SAP Internal Server Error</TITLE>
    </HEAD><BODY>
    <H1>500 SAP Internal Server Error</H1>
    ERROR: Object does not exist. (termination: RABAX_STATE)<P>
    </BODY></HTML>
  • The Product Version SAP EHP8 FOR ERP 6.0 and SAP ERP 6.0 are included in the product versions of the system

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Product

SAP ERP 6.0

Keywords

crash, prevent , KBA , BC-UPG-MP , Maintenance Planning Tools , Problem

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