SAP Knowledge Base Article - Preview

2709162 - MS Word editor not available for selection on WebGUI (IW21)

Symptom

You are using the Fiori Launchpad or WebGUI and accessing the “Create PM Notification – General” (IW21) application.

You would like to change the long text editor to the MSWord but the option to change editor is grayed out.


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Environment

  • SAP ERP Plant Maintenance (PM)
  • SAP ERP Customer Service (CS)
  • SAP R/3
  • SAP R/3 Enterprise
  • SAP ERP Central Component
  • SAP ERP
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA, on-premise

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 Enterprise all versions ; SAP R/3 all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

IW21, Greyed, Gray, Notification, MSWord, Word, Editor, Fiori, Grey , KBA , ia05 , task list , operation , long text , line editor , PM-FIO , Fiori UI for PM , EP-PCT-MAN-MW , BP for Maintenance Worker , Problem

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