SAP Knowledge Base Article - Preview

2708828 - Metric "BOE BILaunchpad Availability" is showing gray in System Monitoring

Symptom

The metric "BOE BILaunchpad Availability" displays a gray rating in System Monitoring UI for your Apache Tomcat server. The root-cause of this wrong rating is a couple of missing parameters (PORT and PROTOCOL parameters), which causes the following error log in the diagnostic agent for the data collector SAPPingHttpCollector: "Property PORT has invalid value: $PORT$".


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Environment

  • Solution Manager 7.2
  • SAP BusinessObjects Business Intelligence platform

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Solution Manager 7.2

Keywords

#SOLMAN,BOE BILaunchpad Availability, Tomcat, BOBJ, WAS, wrong data collection,SysMon, grey, no data , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-MON-SYS , System Monitoring , Problem

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