SAP Knowledge Base Article - Preview

2708665 - Error occurs when viewing a SAP HANA PLATFORM EDITION system in Maintenance Planner,

Symptom

  • A SAP HANA PLATFORM EDITION system is synchronized with Maintenance Planner from the Landscape Management Database (LMDB) 
  • When viewing the system in Maintenance Planner, the following error occurs

    Browser Name: Chrome
    
    Browser UserAgent: <browser info>
    
    User : <removed>
    
    Navigation Steps :
    	1: MP Application Load
    	2: Explore Systems
    	3: Click System :<SID>
    	4: System Details
    
    Action id: 03
    
    Request URL : https://apps.support.sap.com........ <removed> …..&update
    
    Response Code : 500
    Response XML : <HTML><HEAD>
    <TITLE>500 SAP Internal Server Error</TITLE>
    </HEAD><BODY>
    <H1>500 SAP Internal Server Error</H1>
    ERROR: Object                      does not exist.        

    (termination: RABAX_STATE)<P> </BODY></HTML>


  • When viewing the system in "Explore Systems" the Installation number is populated with the first 10 digits of the system number

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Product

SAP Solution Manager 7.2

Keywords

Incorrect, crash, sysnr

Browser Name: Chrome

Browser UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36

User : <removed> , KBA , BC-UPG-MP , Maintenance Planning Tools , Problem

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