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2706482 - Cloud Connector Hardware Metrics Monitor not available - Unknown IO Error in opendir

Symptom

SAP Cloud Connector (SCC) Hardware Metrics Monitor is not available. The following error appears in SCC User Interface (UI):

 SCC_Metrics_Monitor.png

"HTTP Status 500 - Unknown IO Error in opendir"

In ljs_trace you can see the following entries:

[...]
#ERROR#org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/].[MonitorServlet]#http-bio-8443-exec-7#
#Servlet.service() for servlet [MonitorServlet] in context with path [] threw exception
java.io.IOException: Unknown IO Error in opendir
[...]


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Environment

  • SAP Cloud Connector
  • Linux OS

Product

SAP Cloud Platform Connectivity 2.0

Keywords

SCC, SAP Cloud Connector, /proc/cpuinfo, proc, HTTP Status 500, Unknown IO Error in opendir , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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