SAP Knowledge Base Article - Preview

2705570 - Problem in BAPI Create /SYCLO/CORE_MDW_USR_OBJ_DEL during initial sync of Agentry - Agentry Cloud Edition

Symptom

During initial sync, after screen definition/rules replacement completed or notification/ work order fetch, below error might be encountered.

Try to transmit again, it will be working fine.

  • Problem in BAPI Create (/SYCLO/CORE_MDW_USR_OBJ_DEL):Error creating function /SYCLO/CORE_MDW_USR_OBJ_DEL : Connection thread is not alive, message not accepted
  • Server error - Please contact your administrator (13)
  • Logging user out

Check the server trace file, below error can be found:

  • Error creating function /SYCLO/CORE_MDW_USR_OBJ_DEL : Connection thread is not alive, message not accepted com.syclo.agentry.BusinessLogicException: Error creating function /SYCLO/CORE_MDW_USR_OBJ_DEL : Connection thread is not alive, message not accepted

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Environment

  • SAP Work Manager 6.5
  • Agentry Cloud Edition
  • Agentry Client all versions
  • Principal propagation is not setup

Product

SAP Cloud Platform 1.0 ; SAP Work Manager 6.5.0

Keywords

error 13, ace, wpf, android, cloud connector, jco, JCo3ConnectionCloud, RemoteObjectDeleteBAPI, CORE_MDW_USR_OBJ_DEL , KBA , MOB-CLD-AGS , HCP Cloud Agentry services , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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