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2705094 - Error running KMC Hot Deployment Checker in NW 7.30 and higher versions

Symptom

The KMC (Knowledge Management) Hot Deployment Checker cannot be started in NW 7.30 and higher versions.

After deploying KMC Hot Deployment Checker with PAR Migration Tool and running the tool with
http://<domain>:<port>/irj/go/portal/prtroot/com.sap.netweaver.bc.tool.hdc.KMCHotdeploymentChecker 
you get portal runtime error:

portal runtime error.jpg

The following error can be found in the default trace file:

[EXCEPTION]
com.sap.portal.prt.broker.PortalModuleNotFoundException: Could not retrieve portal application com.sap.netweaver.bc.tool.hdc
at com.sap.portal.prt.broker.PortalAppBroker.ensurePortalModuleIsStarted(PortalAppBroker.java:640)
at com.sap.portal.prt.broker.PortalAppBroker.getPortalModule(PortalAppBroker.java:319) 

or

[PortalAppBroker.getPortalComponent () failed com.sap.netweaver.bc.tool.hdc.KMCHotdeploymentChecker
[EXCEPTION]
com.sap.portal.prt.om.ObjectNotAvailableException: Object: [com.sap.netweaver.bc.tool.hdc.KMCHotdeploymentChecker] load failed
...
Caused by: java.lang.NoClassDefFoundError: com/sapportals/portal/prt/core/broker/ApplicationItem
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forNameFW(Class.java:261)
at java.lang.Class.forName(Class.java:254)
at com.sap.portal.prt.broker.PortalComponentItem.getInstanceInternal(PortalComponentItem.java:439)
... 53 more
Caused by: java.lang.ClassNotFoundException: com.sapportals.portal.prt.core.broker.ApplicationItem


Read more...

Environment

  • SAP NetWeaver Enterprise Portal
  • Knowledge Management
  • All versions from 7.30 onwards

Product

SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

PAR Migration Tool, System Administration, Support, Portal Runtime, Administration Console, hot-deployment , KBA , EP-KM-FWK , KM Framework , Problem

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