SAP Knowledge Base Article - Preview

2704787 - Using the "Automatic File Removal" function to perform housekeeping on server side

Symptom

  • SAP Contact Center hosted servers are filling up with recording files and the Hard Drive is at risk of running out of space
  • You have enabled the parameter "Automatic File Removal" for recordings in the System Configurator, but the files have not removed automatically

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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