SAP Knowledge Base Article - Preview

2704741 - In Job Information, the 'Manager' Field is not Displaying the Name of the Manager, the Field Appears Empty

Symptom

In the Job Information Portlet, on viewing or when clicking 'Edit' or 'History' the 'Manager' (Supervisor) field is not displaying the name of the user's Manager, the field is displaying the value is empty. In the Org Chart, the Manager displays correctly.
Supervisor_Empty.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

  • Employee Central
  • People Profile
  • Job Information
  • Personal Information

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors Employee Central 1805 ; SAP SuccessFactors Employee Central 1808 ; SAP SuccessFactors Employee Central 1811 ; SUCCESSFACTORS EC 1902

Keywords

Manager, Supervisor, Empty, Name, Blank, manager-id, Personal Information, Job Information, Org Chart, Job History, No Selection , KBA , LOD-SF-EC-JOB , Job Information & Propagation XML , LOD-SF-EC-PER , Person Information , Problem

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