SAP Knowledge Base Article - Preview

2701516 - Memory increases to maximum and eventually generates an out of memory error in CRYSTAL REPORTS SERVER OEM and Managed BOE .net and Java

Symptom

In a .NET and a Java applications that submits reports to Managed and UnManaged RAS ( crystalras.exe - CRSE and BOE/CRS ) you can monitor the reports being submitted and then closed. Watching the crystalras.exe in Task Manager it continually grow in memory consumption until it eventually hits the maximum thus generating an Out of Memory error in the application.


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Environment

  • SAP Crystal Reports Server 2016, OEM edition ( Standalone RAS Service )
  • SAP BusinessObjects Business Intelligence platform 4.2
  • SAP Crystal Reports Server 2016

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Crystal Reports Server 2016, OEM edition

Keywords

crse, unmanaged ras, rassdk, boe 4.2.x , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Problem

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