SAP Knowledge Base Article - Preview

2701203 - AVM / ARIBA: Cannot remove roles - Role is not assigned to the user

Symptom

When we try to remove a role or terminate a user using a Removal / termination request, we get an error that says "<role name> role is not assigned to the user. Action remove cannot be performed".

The issue does not happen for SAP roles for SAP users because the user IDs are stored in upper case. This is happening only for AVM / ARIBA roles and users with lower/mix cases.

User IDs in AVM / ARIBA are stored in lower case and mix cases in the GRC backend tables.


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Environment

SAP GRC Access Control 10.1

  • GRCFND_A V1100 SP12

Product

SAP Access Control 10.0 ; SAP Access Control 10.1

Keywords

terminate, remove role, lower case, mix case , KBA , GRC-SAC-ARQ-GL , GreenLight xPAC for Compliant User Provisioning , Problem

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