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2701036 - S/4HANA 1809 Error Loading Tile for Smart Business Tiles in Fiori Launchpad Designer

Symptom

In the Fiori Launchpad Designer Smart Business tiles display:

2017-07-07_15-57-19.png

In the result of the request:

/sap/opu/odata/UI2/PAGE_BUILDER_CUST/Pages('X-SAP-UI2-CATALOGPAGE%3A<ID of the affected catalog>')?$expand=Bags/Properties,PageChipInstances/Chip/ChipBags/ChipProperties,PageChipInstances/RemoteCatalog,PageChipInstances/ChipInstanceBags/ChipInstanceProperties

The following error messages are found:

  • Failed to read UI2 CHIP configuration for CHIP name X-SAP-UI2-CHIP:SSB_CONTRIBUTION. RC: 7 Service not active:/sap/bc/ui5_ui5/sap/ssbtiless1/ssuite/smartbusiness/tiles/contribution/ContributionTileChip.xml

  • Failed to read UI2 CHIP configuration for CHIP name X-SAP-UI2-CHIP:SSB_BLANK. RC: 7 Service not active:/sap/bc/ui5_ui5/sap/ssbtiless1/ssuite/smartbusiness/tiles/contribution/ContributionTileChip.xml

  • Failed to read UI2 CHIP configuration for CHIP name X-SAP-UI2-CHIP:SSB_NUMERIC. RC: 7 Service not active:/sap/bc/ui5_ui5/sap/ssbtiless1/ssuite/smartbusiness/tiles/contribution/ContributionTileChip.xml

AND / OR 

The Smart Business tiles display "Error Loading Tile '<Tile Name>' " as below:

ssbtileslibs1.png

The console displays 403 Not Authorized for http(s)://<HOST>.<DOMAIN>:<PORT>/sap/bc/ui5_ui5/sap/ssbtileslibs1/Util.js


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Environment

  • SAP Fiori
  • SAP S/4 HANA 1809
  • SAP Smart Business

Product

SAP S/4HANA 1809

Keywords

ssbtiless1 ssbtileslibs1 ICF SSB Error Loading Tile 403 Not Activated 1809 , KBA , CA-GTF-SB-S4H , Smart Business for S4HANA , CA-FLP-ABA , SAP Fiori Launchpad (ABAP Services) , Problem

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