SAP Knowledge Base Article - Preview

2701009 - Kapsel app on Android 8 Oreo does not receive push notification when in the background

Symptom

On Android 8 Oreo, Kapsel hybrid app does not receive push notification when it is in the background. If the app is in the foreground it receives push notification. If the notification is sent via Firebase Console the device receives push notification.


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Environment

  • SAP Cloud Platform mobile services
  • SAP Mobile Platform Server 3.0
  • SAP Mobile Platform Kapsel SDK 3.1 SP01 PL02 and lower
  • Android 8

Product

SAP Mobile Platform SDK 3.0 ; SAP Mobile Platform SDK 3.1

Keywords

Android 8, 8.0.0, Oreo, push notification, GCM, FCM, background, foreground, Google Cloud Messaging, Firebase Cloud Messaging , KBA , MOB-SDK-KAP , Kapsel: Hybrid Container , MOB-CLD-PSH , SMP Cloud and HCPms Native Notifications , MOB-ONP-PSH , SAP Mobile On Premise Native Notifications , Problem

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