SAP Knowledge Base Article - Preview

2699821 - Cannot login to a specific model in an environment

Symptom

When trying to login to a model in a BPC environment from EPM addin, it hangs and can't login.

It has no problem to login to other models in the same environment. When trying to login to BPC Web, it hangs too.

In the backend, when executing "UJA_REFRESH_DIM_CACHE" to refresh dimension cache for all dimensions, it fails with the error

“An exception with the type CX_SY_REF_IS_INITIAL occurred, but was neither handled locally, nor declared in a RAISING clause dereferencing the NULL reference”.


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Environment

SAP BusinessObjects planning and consolidation 10.1 ,version for SAP NetWeaver(BPC 10.1 NW).

SAP BusinessObjects planning and consolidation 10.0 ,version for SAP NetWeaver(BPC 10.0 NW).

Product

SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver ; SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver

Keywords

ENABLE_SHARED_OBJECT,memory,Error while communicating with the server,CX_SY_REF_IS_INITIAL , KBA , EPM-BPC-NW , NetWeaver Version , Problem

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