SAP Knowledge Base Article - Preview

2699580 - The viewer could not process an event. The field, "<PROMPT NAME>", cannot be deleted because it is in use. Error displayed in BI Launchpad when running Crystal Reports for Enterprise template

Symptom

  • When executing a Crystal Reports file reports  on the BusinessObject Business Intelligence Plaform the following error message displayed after answering the universe prompts:

  [JRC00001056] The viewer could not process an event. The field, "<PROMPT NAME>", cannot be deleted because it is in use. Error code:0 [CRWEB00000119]

  • The same report running fine from Crystal Rports for Enterprise Designer.

Read ", cannot be deleted because it is in use. Error displayed in BI Launchpad when running Crystal Reports for Enterprise template">more...

Environment

  • SAP BusinessObjects Business Intelligence Platform 4.1 SP6
  • Crystal Reports for Enterprise 4.1 SP6

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

KBA , BI-RA-CRE , Crystal Reports for Enterprise , Problem

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